bang bat's Privacy Policy

Last updated: January 2025

This privacy policy ("Policy") applies to all services, websites, and related activities of the bang bat platform. By visiting the bangbat.cam website or registering an account, you agree to comply with the terms of this Policy. This Policy should be read alongside our Terms and Conditions — both documents govern our relationship with you.

bang bat collects two types of information from you — information you provide directly and information collected automatically. You provide information directly when you open an account, make a deposit, or contact the support team. Some information is also recorded automatically based on how you use your browser, device, and the platform.

1.1 Information You Provide Directly

When you register an account, we collect the following information from you:

• Full name and date of birth (for age verification — only users aged 21 and above may register)
• Email address and mobile number
• Residential address
• Payment information (bKash, Nagad, or Rocket number)
• Identity documents (for identity verification when required)

1.2 Automatically Collected Information

When you use the bang bat website or app, the following information is technically logged:

• IP address and device identifier
• Browser type, language, and version
• Pages visited on the site and time spent
• Cookie and session data (see Section 7 for details)
• Gaming activity and transaction history

bang bat uses your information only for specific purposes. We never use your information for additional purposes without your consent.

2.1 Primary Purposes

• Creating, managing, and verifying accounts
• Processing deposit and withdrawal transactions
• Activating bonus and promotional offers
• Providing customer support and resolving complaints
• Detecting and preventing fraudulent activity
• Preventing access by users under 21 years of age

2.2 Secondary Purposes

• Improving service quality and testing new features
• Personalising your experience based on your preferences
• Identifying and resolving technical issues on the site
• Meeting legal obligations

bang bat uses SSL (Secure Socket Layer) encryption to keep your information secure. This means all data travelling from your browser to our servers is encrypted — no third party can read it.

3.1 Technical Security

• 256-bit SSL encryption active on all connections
• Payment information stored in a separate secure environment
• Regular security audits conducted
• Firewall and monitoring systems to prevent unauthorised access
• Two-factor authentication for access to sensitive data

3.2 Retention Period

We retain your information for as long as your account remains active. Even after an account is closed, information necessary to meet legal obligations may be retained for a specified period. Once that period has passed, the information is securely deleted.

bang bat may share information with third parties in certain specific situations. However, such sharing is always limited and purpose-specific.

4.1 Payment Processors

To process deposits and withdrawals, we work with mobile banking services such as bKash, Nagad, and Rocket. Only the minimum information required to complete a transaction is shared with these parties. Each of them is governed by their own privacy policy.

4.2 Technology and Service Partners

We use the services of certain technology partners to operate games, maintain the platform, and ensure security. These parties use information in accordance with bang bat's instructions, not independently.

4.3 Legal Obligations

If information must be disclosed as part of a lawful order from authorities or a legal process, bang bat will comply with that obligation. This is a normal part of protecting users' interests.

bang bat believes you should have full control over your own information. To that end, we ensure the following rights:

• Right to access: You may request details of the information stored in your account at any time.
• Right to correction: You may request that incorrect or outdated information be corrected.
• Right to deletion: Where there is no legal obligation to retain it, you may request that your information be deleted after your account is closed.
• Right to restrict processing: In certain situations, you may ask that the use of your information be limited.
• Right to portability: You may request a copy of your information in a structured format.

To exercise any of these rights, contact our support centre — bang bat's 24/7 live chat and email support are available in both Bangla and English.

All bang bat services are intended for users aged 21 and above. We actively ensure that minors are not able to register on our platform.

Age is verified at the time of registration, and identity documents may be requested if needed. If there is any doubt about a user's age, the relevant account is immediately suspended and services remain unavailable until verification is completed. To learn more about responsible gaming, visit our Responsible Gaming page.

bang bat uses cookies to ensure the website functions properly and to improve your experience. Cookies are small text files stored in your browser.

7.1 Types of Cookies

• Essential cookies: Required for login sessions and security — the site cannot function without these.
• Functional cookies: Used to remember your language preference and display settings.
• Analytics cookies: Used to understand which parts of the site are used most — all data is anonymous.

7.2 Cookie Controls

You can accept or reject cookies from your browser settings. Please note, however, that disabling essential cookies may cause some features of the site to stop working.

bang bat's servers and data storage may be located in various countries. Even if your information is transferred outside Bangladesh, we ensure that adequate data protection measures are in place at the destination country or with the service provider. Applicable data protection agreements remain in effect for international transfers.

bang bat reserves the right to update this privacy policy when necessary. In the event of changes:

• The "Last updated" date at the top of the policy will be changed.
• For significant changes, you will be notified by email to your registered address or via an account message.
• Continued use of the site after an updated policy is published will be considered acceptance of the new policy.

If you object to any change, please stop using your account and contact our support team. To learn more about bang bat, you can visit our About Us page.

If you have any questions, complaints, or requests to correct information regarding this privacy policy, please contact us through the following:

For common questions, you may find answers on our Frequently Asked Questions (FAQ) page.